top of page

Privacy Policy

Last Updated: March 15, 2026

 

Who Are We?

Elitech Systems ("we," "us," or "our") is a Hawaii-based technology company specializing in security systems, network infrastructure, and IT solutions. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website at elitech.systems or engage with our services.

Elitech Systems acts as a data controller for personal data collected through our website, business communications, and internal operations.
 

Contact Details:

Elitech Systems LLC
Email: info@elitech.systems

Phone: 808 664 0101

Address: 67-1185 Mamalahoa Hwy., Suite D104, Kamuela, HI 96743

What Information Do We Collect?

This Privacy Policy applies to personal data we collect directly from you or receive from third parties when you:
 

  • Visit our website or social media pages

  • Send or receive communications with us — including emails, phone calls, or contact form submissions

  • Use our products or services

  • Register for or attend events, webinars, or training sessions

  • Apply for a position with our company

  • Access or download content from us (guides, resources, newsletters, etc.)

  • Visit our offices
     

Please note: SMS opt-in information and phone numbers collected for SMS purposes are never shared with third parties or affiliates for marketing purposes.

Types of Data We Collect

Contact Data

• Name
• Email address
• Phone number
• Company name
• Job title

Website Usage Data

• IP address
• Browser type
• Pages visited
• Session duratio

Communication Data

• Emails
• Contact form submissions
• Meeting notes
• Feedback

We may also collect personal data from authorized third parties, public databases, or social media platforms, to the extent permitted by applicable laws.
 

If you provide us with personal data relating to other individuals, you confirm that you have the authority to do so and have obtained any necessary consent.

How We Use Your Personal Data

We process your personal data only for lawful, specified purposes in accordance with applicable data protection laws.

​

​

Purposes for Processing Personal Data

​
 

Responding to Inquiries

• Using your contact details to respond to questions and service requests.

​

• Necessary to manage communication.

​​
 

Business Development
 

• Processing professional details to explore collaboration opportunities.
 

• Legitimate business interest.

​
 

Client Relationship Management
 

• Supporting ongoing service delivery, meetings, and communications.
 

• Necessary for contractual relationships.
 


CRM and Lead Tracking
 

• Organizing contact information to manage sales pipelines.
 

• Legitimate operational interest.

​

​

Publishing Project Case Studies
 

• With prior permission, sharing client names, logos, and project summaries.
 

• Consent or contractual permission.

​

​

Website Operation and Improvement

​

• Collecting analytics data to maintain performance and security.

​

• Legitimate interest in platform improvement.

​

​

Marketing Communications

​

• Sending newsletters or service updates if you opt in.

​

•Consent, withdrawable at any time.

 

Events and Webinars



• Managing registrations, attendance, and follow-ups.
 

• Consent or registration fulfillment.

​​

​

Recruitment​
 

• Reviewing applications, scheduling interviews, and managing hiring.
 

•Legitimate interest in talent evaluation.

​
 

Billing and Invoicing
 

• Processing billing contacts to send invoices and manage financial records.


•Necessary for business transactions.

​

Who Do We Share Your Data With?

We may share your personal data with trusted third-party service providers who assist us in operating our website, managing communications, or supporting internal tools. These may include:
 

  • Website analytics platforms (e.g., Google Analytics)

  • Email and CRM platforms

  • Cloud infrastructure and security services
     

All third-party providers are contractually required to process data in compliance with applicable privacy laws.

We do not sell or rent your personal data. 

 We do not access, use, or share client end-user data within delivered products or services.


We may disclose your personal data to law enforcement or regulatory authorities when required by law, or in good faith when necessary to protect rights, safety, or to respond to legal processes.


In the event of a merger, acquisition, or corporate restructuring, your data may be transferred to a successor entity in accordance with applicable laws.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law or contractual obligations. When your data is no longer needed, it will be securely deleted or anonymized.

Your Rights

Depending on your location and applicable data protection laws, you may have the right to:
 

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Opt out of marketing communications

  • Data portability where applicable
     

To exercise any of these rights, please contact us at: info@elitech.systems

We will respond to all verified requests within the timeframes required by applicable law.

Your Rights

Depending on your location and applicable data protection laws, you may have the right to:
 

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Opt out of marketing communications

  • Data portability where applicable
     

To exercise any of these rights, please contact us at: info@elitech.systems

We will respond to all verified requests within the timeframes required by applicable law.

How We Protect Your Data

We take the security of your personal data seriously. Our safeguards include:
 

  • HTTPS encryption across our website

  • Access controls and role-based permissions

  • Secure cloud infrastructure

  • Staff confidentiality agreements

  • Security practices aligned with industry standards
     

While we implement robust security measures, no system can be guaranteed to be 100% secure. If you believe your personal information has been compromised, please contact us immediately at info@elitech.systems.

International Data Transfers

If personal data is transferred outside of your country or region, Elitech Systems ensures appropriate safeguards are in place, including contractual protections and compliance with applicable data transfer regulations.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post a notice on our website prior to the changes taking effect. We encourage you to review this page periodically to stay informed of how we protect your information.
 

For any questions or concerns about this Privacy Policy, please contact us at info@elitech.systems

bottom of page